Policies
Return Policy
We want you to love your purchase!
If you're not satisfied, you may return eligible items within 14 days of delivery.
To qualify for a return:
Items must be unused, in original condition, and in original packaging.
Proof of purchase is required.
Final-sale, personalized, custom, commissioned, and digital items are not eligible for return.
How to return:
Contact us with your order number. Once approved, you can ship the item back. Customers are responsible for return shipping unless the item arrived damaged or incorrect.
Refunds:
Refunds are issued to your original payment method once we receive and inspect the item. Any shipping fees are non-refundable. If item is not in original condition, we reserve the right to not issue a refund. We will let you know within 7 business days of receiving the item back if the item does not meet its original condition.
Terms of Service
Last updated: December 2, 2025
Welcome to Shoreline Creations of RI. By using our website and making a purchase, you agree to the following Terms of Service. Please read them carefully.
This website is operated by Shoreline Creations of RI and hosted by SquareSpace. Throughout the site, the terms “I”, “we,” “us,” and “our” refer to the company. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.
By using this site, you confirm that you are at least the age of majority in your region, you will not use our products for any unlawful purpose, and you will not transmit viruses or harmful code. Violation of these terms may result in termination of your access.
We reserve the right to refuse service to anyone at any time for any reason. You understand that your content (excluding payment information) may be transferred unencrypted across various networks. Payment information is always encrypted and perform by a third party.
We make every effort to display product information accurately, but we cannot guarantee the accuracy of color displays or descriptions. Prices and availability may change without notice, and we may discontinue any product at any time.
We reserve the right to refuse or cancel any order, including cases involving suspected fraud, incorrect pricing, or inventory issues. You agree to provide current and accurate billing and account information for all purchases.
Shipping times are estimates and may vary due to carrier delays or unforeseen circumstances. Once an order is shipped, we are not responsible for transit delays.
Our Return Policy allows returns within 14 days of delivery. Items must be in original condition. Certain items may be non-returnable, including final sale, custom, commissioned, and digital items. Refunds are issued only after inspection of returned items.
You agree to keep your account and payment information up to date. Failure to do so may result in delays or cancellation.
We may offer access to third-party tools or services. We do not control or monitor these tools and are not liable for issues that arise from their use. Use of any third-party services is at your own risk.
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these websites.
You are prohibited from using our site or its content for illegal purposes, violating laws or rights, harassment, discrimination, uploading malicious code, data mining, or interfering with the site’s functionality. Violation may result in termination of access.
We do not guarantee uninterrupted, secure, or error-free service. Your use of the Service is at your own risk. All products and services are provided “as is” unless otherwise stated.
Shoreline Creations of RI is not liable for any indirect, incidental, punitive, or consequential damages, including loss of profits, data, or revenue arising from your use of the Service or products purchased.
You agree to indemnify and hold harmless Shoreline Creations of RI, its owners, employees, and partners from any claim arising from your breach of these Terms or misuse of the Service.
If any provision of these Terms is found unlawful or unenforceable, the remaining terms will continue to be valid and enforceable.
These Terms remain in effect unless terminated by either you or us. We may terminate your access if you breach any part of these Terms.
These Terms are governed by the laws of Massachusetts in the United States.
We may update or modify these Terms at any time. Continued use of the website means you accept any changes.
For questions about these Terms, contact us at shorelinecreationsofri@gmail.com.
Privacy Notice
Last updated: January 2, 2026
This Privacy Notice explains how Shoreline Creations of RI (“I”, “we,” “us,” “our”) collects, uses, and protects your personal information when you use our website or make a purchase from our online store.
By using our website, you agree to the practices described in this Notice.
Information We Collect
We collect information that you provide directly to us, including:
• Name
• Email address
• Billing and shipping address
• Payment details (processed securely by third-party payment processors)
• Phone number
• Order history and purchase details
We may also collect information automatically, including:
• IP address
• Browser type and device information
• Pages viewed and website activity
• Cookies and tracking technologies
How We Use Your Information
We use your information to:
• Process and fulfill orders
• Communicate with you about purchases, shipping, and support
• Improve website performance and customer experience
• Send marketing emails (only if you opt-in)
• Detect fraudulent activity and maintain website security
• Comply with legal and regulatory requirements
Sharing Your Information
We may share your information with trusted third-party service providers, including:
• Payment processors
• Shipping carriers
• Email and marketing platforms
• Website hosting and analytics providers
We do not sell your personal information.
Your Rights Under GDPR (European Union & UK Customers)
If you are located in the EU, EEA, or UK, you have rights under the General Data Protection Regulation (GDPR), including:
• The right to access your personal information
• The right to correct inaccurate data
• The right to request deletion of your data (“right to be forgotten”)
• The right to restrict or object to certain processing
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with your local Data Protection Authority
Legal bases for processing your data may include consent, contract necessity, legitimate interest, and compliance with law.
To make a GDPR request, contact us at ShorelineCreationsofRI@gmail.com.
Your Rights Under CCPA/CPRA (California Residents)
If you live in California, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:
• The right to know what personal information is collected, used, or shared
• The right to request access to the personal data we hold
• The right to request deletion of your personal data
• The right to correct inaccuracies
• The right to opt out of the sale or sharing of personal information (we do not sell personal data)
• The right to limit the use of sensitive personal information
• The right to non-discrimination for exercising your privacy rights
To submit a verified CCPA/CPRA request, email us at ShorelineCreationsofRI@gmail.com.
Cookies and Tracking Technologies
We use cookies to enhance your experience, analyze traffic, and remember preferences.
You can control or disable cookies through your browser settings, but doing so may impact website functionality.
Data Security
We take reasonable technical and organizational measures to protect your information.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection. Our site is hosted by third-party providers and we do not have access to make security updates on their platform or any third party integrations that the site may use.
Data Retention
We retain your personal information only as long as necessary to:
• Complete transactions
• Provide customer service
• Meet legal obligations
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children.
International Transfers
If you access our site from outside the United States, your information may be transferred to and processed in the U.S. By using the site, you consent to this transfer.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
Changes to This Policy
We may update this Privacy Notice at any time. Updates will be posted on this page with a new “last updated” date. Continued use of the website constitutes acceptance of changes.
Contact Us
If you have questions about this Privacy Policy, GDPR/CCPA rights, or your personal information, contact us at:
ShorelineCreationsofRI@gmail.com.